Terms of Service

Welcome to PUZZLEXPERTS.COM which is provided by Lovatts Media Group (ABN 99 003 314 681) (we, us or our). The following terms and conditions (Terms of Service) govern your use of the websites, content, software and services offered through PUZZLEXPERTS.COM.

Accessing this website and your affirmative act of using this website signifies that you agree and accept without qualification or limitation the following Terms of Service, the information practices disclosed in the PUZZLEXPERTS.COM Privacy Policy, to receive required notices and to transact with us electronically. If you do not agree, do not use PUZZLEXPERTS.COM.

Changes to the Terms of Service

We may change the Terms of Service at any time. You can review the most current version of the Terms of Service by clicking on the Terms of Service link located at the bottom of our web pages. You are responsible for checking these terms periodically for changes. If you continue to use PUZZLEXPERTS.COM after we post changes to these Terms of Service, you are signifying your acceptance of the new terms.

Privacy Policy

The PUZZLEXPERTS.COM Privacy Policy explains the practices that apply to your information when you use PUZZLEXPERTS.COM. Your ongoing use of PUZZLEXPERTS.COM signifies your consent to the information practices disclosed in our Privacy Policy. You can review the Privacy Policy by clicking on the Privacy Policy link located at the bottom of our web pages.


We may discontinue or change any product, service, feature or specification on PUZZLEXPERTS.COM at any time and without notice.

Registered users

Interactive and print puzzles are available only to registered users of PUZZLEXPERTS.COM and require you to sign in with a login name and password to download or administer puzzles.

In order to register a user account in the manner required, you must provide all information requested, including your full name and current and valid email address. You may not provide false information during the registration process. You must provide truthful and accurate information in creating your PUZZLEXPERTS.COM account. Incomplete, ineligible or incomprehensible user account registrations will be deemed invalid.

We reserve the right, at our sole discretion, to refuse requests to register user accounts. This includes but is not limited to refusing requests for suggested user logins which are the same as or similar to existing user logins or are inappropriate, vulgar, or otherwise offensive, defamatory, infringe copyright, contain brand names, company names or registered trademarks that are not owned by the entity requesting registration, or in any way violate the Terms of Service.

You will not be able to access certain parts and/or engage certain functionality of PUZZLEXPERTS.COM unless you have registered a user account in the manner required. You must sign in to your user account in the manner required each time you wish to access and/or engage certain functionality on PUZZLEXPERTS.COM.

You are solely responsible for the strict confidentiality of your account login details and all activity on your account. You may not reveal your password to other users. We will never ask you to reveal your password.

You agree to immediately notify us of any unauthorised use of your login details or account or any other breach of security, and to ensure you sign out from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, and control access to and use of your account.

You agree to indemnify and hold us harmless for any improper or illegal use of your account. This includes illegal or improper use by someone to whom you have given permission to use your account. Your account is at risk if you let someone use it inappropriately and your account is subject to termination if you or anyone using it violates our Terms of Service. If your account is terminated, you may not join PUZZLEXPERTS.COM again without our express permission.

Fees and payment

We offer premium products, services and subscriptions for a fee. Payment and other applicable terms relating to your use of the products and services, if any, will be disclosed to you at the time you sign up for any fee-based products or services and you will be subject to those additional terms.

Your fees are payable in advance, unless specifically noted otherwise, and are not refundable in whole or in part. We reserve the right to change our fees or billing methods at any time

Online purchases

Any order placed by you is an offer by you to purchase the particular product or service specified. We reserve the right to accept or reject your order for any reason, including without l imitation, an error in your order or in the material or content on the PUZZLEXPERTS.COM, or the unavailability of the product or service.

Your responsibilities

You may use PUZZLEXPERTS.COM for lawful purposes only. You may not submit or transmit through PUZZLEXPERTS.COM any material or otherwise engage in any conduct that:

  1. violates or infringes the rights of others including, without limitation, patent, trademark, trade secret, copyright, publicity or other proprietary rights
  2. is unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another’s privacy, tortious, or contains explicit or graphic descriptions or accounts of sexual acts
  3. victimises, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability
  4. impersonates any person, business or entity, including Lovatts Media Group and its employees and agents
  5. contains viruses or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorised use of a computer or computer network
  6. encourages conduct that would constitute a criminal offense, or that gives rise to civil liability
  7. violates the Terms of Service, guidelines or any policy posted on PUZZLEXPERTS.COM
  8. interferes with the use and enjoyment of PUZZLEXPERTS.COM by others
  9. damages, disables, overburdens, or impairs our servers or networks or
  10. attempts to gain unauthorised access to any services, user accounts, computer systems or networks, through hacking, password mining or any other means.

We may take any legal and technical remedies to prevent the violation of this provision and to enforce the Terms of Service.

Proprietary rights

Material on this website including but not limited to the selection, organisation, arrangement, and enhancement of the content, the look and feel of the colour combinations, button shapes, and other graphical elements, logos, brands and trade names is protected by all applicable laws including copyright and trade mark laws and may not be used without our prior written consent. Any unauthorised use of such material may violate copyright laws, trade mark laws and privacy laws and civil and criminal statutes.

License to use PUZZLEXPERTS.COM content

You may use the content offered through PUZZLEXPERTS.COM subject to the Licensing Agreement that governs the use of such content. You can review the Licensing Agreement by clicking on the Licensing Agreement link located at the bottom of our web pages. You are required to agree to the Licensing Agreement before we allow use of the content.

You may not use the content in a manner that exceeds the rights granted for your use of the content. You may not use any data mining, robots, or similar data gathering and extraction tools on the content, frame any portion of PUZZLEXPERTS.COM or content, or reproduce, reprint, copy, store, publicly display, broadcast, transmit, modify, translate, port, publish, sublicense, assign, transfer, sell, loan, or otherwise distribute the content without our prior written consent. You may not circumvent any mechanisms included in the content or used by us to prevent the unauthorised reproduction or distribution of the content.

Third party websites

PUZZLEXPERTS.COM may include links to third party websites, including links provided as automated search results. Some of these sites may contain materials that are objectionable, unlawful, or inaccurate. These links do not mean that we endorse these third party sites or services. You acknowledge and agree that we are not responsible or liable for any content or other materials on these third party sites. Any dealings that you have with advertisers found on PUZZLEXPERTS.COM are between you and the advertiser and you acknowledge and agree that we are not liable for any loss or claim you may have against an advertiser.

Disclaimer of warranties

Your use of PUZZLEXPERTS.COM is at your own risk. We make no warranties, representations or guarantees about PUZZLEXPERTS.COM and to the fullest extent permitted by law, we and our suppliers specifically disclaim implied warranties that PUZZLEXPERTS.COM and all software, content and services distributed through PUZZLEXPERTS.COM are merchantable, of satisfactory quality, accurate, timely, fit for a particular purpose or need, or non-infringing. We do not guarantee that PUZZLEXPERTS.COM content will meet your requirements, is error-free, reliable, without interruption or available at all times. We do not guarantee that the results that may be obtained from the use of PUZZLEXPERTS.COM, including any support services, will be effective, reliable, accurate or meet your requirements. We do not guarantee that you will be able to access or use PUZZLEXPERTS.COM (either directly or through third-party networks) at times or locations of your choosing. No oral or written information or advice given by a us or our representatives shall create a warranty. You may have additional consumer rights under your local laws that this contract cannot change.

We assume no responsibility and shall not be liable for any damages or viruses that may infect your computer equipment or other property on account of your access to and use of PUZZLEXPERTS.COM. We assume no responsibility and shall not be liable for any problems or technical malfunction of any telephone or network or lines, servers or providers, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures related to or resulting from your access to and use of PUZZLEXPERTS.COM.

Limitation of liability

Your sole and exclusive remedy for any dispute with us is to discontinue your use of PUZZLEXPERTS.COM. We and our suppliers shall not be liable for any indirect, special, incidental, consequential or exemplary damages arising from your use of, inability to use, or reliance upon PUZZLEXPERTS.COM. These exclusions apply to any claims for lost profits, lost data, loss of goodwill, work stoppage, computer failure or malfunction, or any other commercial damages or losses, even if we knew or should have known of the possibility of such damages.

To the fullest extent permitted by law, our liability for breach of any implied warranties, conditions or undertakings which cannot be excluded is limited to (i) the supply of the product or service again or (ii) the payment of the cost of having the product or service supplied again.

International use

If you choose to access PUZZLEXPERTS.COM from a location outside Australia you do so on your own initiative and you are responsible for compliance with local laws.


Your right to use PUZZLEXPERTS.COM automatically terminates if you violate the Terms of Service or any rules or guidelines posted in connection with PUZZLEXPERTS.COM. We also reserve the right, in our sole discretion, to terminate your access to all or part of PUZZLEXPERTS.COM, for any reason, with or without notice.