Privacy Policy

Lovatts Media Group (ABN 99 003 314 681) (we, us or our) is committed to protecting the privacy of the personal information we collect in the course of providing our products and services. By visiting this website you consent to the collection and use of information in accordance with this Privacy Policy. We may change this Privacy Policy at any time without notice and any changes will be posted on this website. Please review the Privacy Policy from time-to-time.

Collecting personal information

The information we collect from our customers helps us personalise and continually improve our products and services. It also facilitates the provision of our products and services and other information to you including access to and receipt of content and purchase transactions undertaken through our websites. You are not obliged to provide your personal information however failure to do so may result in us being unable to provide you with certain content, products or services or information or to process your transactions, provide after sales services or accept entries to promotions or competitions where applicable.

We may also collect automatic information which tells us about visitors to our websites such as the date, time and duration of visits and which pages of the websites are most commonly accessed, and the Internet Protocol (IP) addresses and browser type. You cannot be identified from this information and we use it to collect broad aggregated information to help us improve our products and services.

Uses of the information

We collect personal information only for the purposes for which it was collected and in accordance with this Privacy Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we collect is accurate, complete, current and secure, but we depend on customers to update or correct their personal information whenever necessary.

We use the information you provide for responding to your requests, providing our products and services, administering your account with us, customising future browsing for our customers, improving our puzzles and games, and communicating with you.

Third party advertisers

We may use third-party advertising companies to serve advertisements to you when you visit our websites. These companies may use information about your visits to our and other websites in order to provide advertisements about goods and services of interest to you.

Cookies and local storage

“Cookies” are pieces of information that a website issues to your computer as a mechanism for remembering useful information such as items in a shopping cart, or to remember you from your last visit and storing your selections and preferences. Most web browsers are set to accept cookies. We may make use of cookies to ensure we provide our products and services as conveniently and accurately as possible. You may set your browser to refuse cookies however certain features of this website may not work and this may limit the services we provide. Although cookies do identify a user’s computer, they do not personally identify users.

Local storage is used to store current general data. No personal details are stored using this technology.

Information sharing

For the purposes described in this Privacy Policy, personal information may be shared with our employees, contractors, agents and service providers in order to operate the websites, deliver a product or service, or complete a transaction. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

We will not use or disclose your personal information for any purpose except as stated in this Privacy Policy without consent, except in exceptional cases when disclosure may be required in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

If we are acquired by or merged with another company, or sell all or a portion of our assets, your personal information may be among the assets transferred. In this circumstance, and where your personal information will not remain subject to this Privacy Policy, we will notify you before information is transferred and becomes subject to a different privacy policy.

Security measures

We take appropriate measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorised access to systems were we store personal data. However, security of communications over the Internet cannot be absolutely guaranteed and we cannot be held responsible for events arising from unauthorised access to personal information.


Our websites may from time-to-time contain links to other organisations’ websites, including social media links, applications and features where relevant. Those websites and organisations are responsible for their own privacy practices and you should review their respective privacy policies. We cannot be held responsible for the conduct of those organisations.

Access and questions

You have the right to review your personal information that may be held in our database. Requests to review the information or questions relating to this Privacy Policy or any problems or complaints may be directed to our Privacy Officer by email to postbox@lovattsmedia.com, by phone on +61 2 4304 1400 or by post to PO Box 995, Terrigal NSW 2260, Australia.