Frequently Asked Questions

Experience. Loads of it! Puzzlexperts is the syndication arm of the Lovatts Publishing Group which has been in the puzzle making business for over 30 years. We have 20 puzzle magazines in print in three countries, and newspaper, magazine and website clients spread around the globe.

Expertise: our dedicated compiling and editorial team are meticulous in every detail ensuring puzzles produced are of the highest quality, mistake-free and above all else - great entertainment. Our talented designers add the final polish, and our skilled programming/technical team ensures the smooth operation of our online and interactive offerings while continuously exploring new opportunities for product development. »View clients   »Read testimonials

Yes. Just contact us and request a change to your subscription anniversary date.

You'll receive a zip file containing artwork in both PDF and .eps formats with a plain text file also provided for crossword clues.

Each Sudoku download contains 5 x puzzles ordered according to level of difficulty from 1 (Novice) to 5 (Einstein). You choose which and how many of these puzzles you'd like to use within the one publication. For additional licenses you'll need to make separate purchases.
 Sample File
4.5 MB

Each Crossword download contains a single crossword supplied in both PDF and .eps formats. Grid, clue and solution files are packaged individually.
 Sample File
870.41 kB

Whether you're a new or existing PuzzlExperts member, the first time you use the Self Service Store you must make your initial purchase of 10 credits for $12 from our Self Service Store intro page - accessible here.

Following registration, new members will receive an email with a password to activate their PuzzlExperts account, while existing members need only revisit their Membership Home Page to gain access to the Self Service Store via an updated link.

After access to the store has been granted, you can purchase additional credits at any time from your Membership Home Page.

After making your selections and clicking the 'Submit Purchase' button, your new puzzle/s will be added to a list of active PuzzlExperts products accessible from your Membership Home Page. Simply download your selections from here.

And for your convenience - and to avoid double ordering - puzzles you've already purchased from the Self Service Store will be removed form the list of products available for selection on future visits.

Check your inbox for an email containing a password which will enable you to log into Puzzlexperts as a new member. If you're unable to locate an email, please check your spam/junk mail folder to ensure it hasn't lodged there. Armed with your password, log-in to the Puzzlexperts website and proceed to your Membership Home Page where you'll notice a link to 'Access All Free Puzzle Code'. From here, simply copy and paste relevant javascript and html into your web pages to activate your puzzle/s.

All of them. Register once only to access code for all six puzzles. Obviously it’ll be necessary to place puzzles on individual pages to avoid page errors or code conflict.

Yes. Provided you notify us of all relevant URLs and your sites meet our general requirements.

No. We offer Premium Puzzle Plans from less than $2 per day for these purposes. Compare Plans

While you are not permitted to pass off our products as your own, we certainly encourage you to spread the word and refer others to our website. Your support will enable us to maintain, improve and expand our free offerings.

No. Unlike many of our competitors' products there are no restrictions on game play. Visitors will have access to puzzles 24x7 regardless of puzzle play stats.

No. At least, not with our Free Puzzle Plans. If you require a customised puzzle, please enquire about our Customised Puzzle Products.

Enquire here

After submitting your enquiry we undertake to get back to you within 3 working days at which time we’ll confirm setup date and invoicing/payment arrangements.

Print Subscriptions

Use PayPal for instant purchasing of periodical Crossword and Sudoku subscription plans and to shop for individual puzzles from our self service store. To purchase subscription plans, puzzle credits or other products appearing throughout this site using traditional payment methods, please click here.

Website Puzzle Premium and Custom Puzzle Plans

Payment for our Premium Puzzle Plans can be made over the phone via PayPal, credit card or invoice. The same applies to our Custom puzzle plans once a price has been agreed upon. And so you don't have to wait until confirmation of payment is received before launching a puzzle on your site, upon request we can forward you some temporary code to get up and running. Obviously puzzles will be switched off if payment is rejected or delayed beyond a reasonable time limit.